Terms of Service

Effective Date: April 1, 2026  |  Last Updated: April 1, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzasranchs.top (the "Website") and all related food services, online ordering platforms, mobile applications, and content provided by us (collectively, the "Services").

By visiting our Website, creating an account, placing an order, subscribing to any offers, or using any portion of our Services, you expressly agree to these Terms in their entirety. Your continued use of the Website after any modifications to these Terms constitutes your acceptance of the updated Terms.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" and "your" refer to that entity.

You must be at least 13 years of age to use our Website. By using the Website, you represent and warrant that you meet this minimum age requirement. Persons under the age of 18 may only use our Services with the involvement and consent of a parent or legal guardian. We do not knowingly collect personal information from children under the age of 13 in violation of the Children's Online Privacy Protection Act (COPPA).

2. Description of Services

Pizza Ranch is a food service business offering a variety of food products including but not limited to pizzas, ranch-style dishes, appetizers, sides, beverages, and other menu items. Our Services include the following:

• Online Ordering: Customers may browse our menu and place orders for pickup or delivery via our Website.
• In-Store Dining: Customers may visit our physical location(s) for dine-in experiences subject to availability and applicable health and safety regulations.
• Catering and Bulk Orders: We may offer catering and large-scale food orders for events and gatherings, subject to advance notice and availability.
• Promotions and Loyalty Programs: From time to time, we may offer promotional discounts, coupons, loyalty reward programs, or special deals through the Website or via email communications.
• Customer Support: We provide customer service for inquiries related to orders, menu items, dietary information, and general feedback via email at [email protected].

We reserve the right to modify, expand, reduce, suspend, or discontinue any aspect of our Services at any time without prior notice, subject to our obligations under applicable law. Menu items, pricing, and availability are subject to change without notice and may vary by location.

All food products are prepared in commercial kitchen environments. While we make every effort to accommodate dietary restrictions and allergies, we cannot guarantee that our products are free from allergens including but not limited to gluten, dairy, nuts, soy, eggs, shellfish, or other common allergens. Customers with severe allergies are encouraged to contact us directly before placing an order.

3. User Accounts and Registration

Certain features of our Website may require you to create a user account. When registering, you agree to:

• Provide accurate, current, and complete information during the registration process.
• Maintain and promptly update your account information to keep it accurate, current, and complete.
• Keep your account credentials, including your password, confidential and secure.
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.
• Accept full responsibility for all activities that occur under your account, whether or not authorized by you.

We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated these Terms, provided false information, engaged in fraudulent activity, or for any other reason we deem appropriate. You may not transfer your account to any third party without our prior written consent.

4. User Obligations and Prohibited Activities

By using our Services, you agree to use the Website and all related services solely for lawful, personal, and non-commercial purposes unless otherwise expressly agreed in writing. You agree not to engage in any of the following prohibited activities:

4.1 General Prohibited Conduct

• Violating any applicable local, state, federal, or international law or regulation, including but not limited to the Federal Trade Commission Act (FTC Act), consumer protection laws, and food safety regulations.
• Using the Website for any fraudulent, deceptive, or misleading purposes, including placing false orders or providing false payment information.
• Impersonating any person or entity, or falsely misrepresenting your affiliation with a person or entity.
• Collecting, harvesting, or compiling any user data or personal information from the Website without our prior written consent.
• Transmitting any unsolicited commercial communications, spam, or chain letters through our Website or contact channels.
• Uploading or transmitting any viruses, malware, ransomware, or other harmful or disruptive code to the Website.
• Attempting to gain unauthorized access to any portion of the Website, its servers, or any connected networks.
• Interfering with or disrupting the integrity or performance of the Website or third-party data contained therein.
• Using automated scripts, bots, scrapers, crawlers, or similar tools to interact with the Website without our prior written permission.
• Engaging in any activity that places an unreasonable or disproportionately large load on our infrastructure.

4.2 Order-Related Prohibited Conduct

• Placing orders with no intention of completing payment or collecting the order.
• Abusing refund or cancellation policies or making fraudulent claims regarding order quality, delivery, or content.
• Using stolen, unauthorized, or fraudulently obtained payment methods to place orders.
• Attempting to use expired, counterfeit, or unauthorized promotional codes or discount offers.

Violation of any of the above prohibitions may result in immediate termination of your account, cancellation of pending orders, and, where applicable, referral to law enforcement authorities. We reserve the right to seek all available legal remedies for violations of these Terms.

5. Intellectual Property Rights

All content available on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, menu designs, brand materials, and software, is the exclusive property of Pizza Ranch or its content suppliers and is protected under the laws of the United States, including the Copyright Act (17 U.S.C.), trademark law, and other applicable intellectual property statutes.

The Pizza Ranch name, logo, and all related marks, trade names, product names, and slogans are trademarks or service marks of the Company. You may not use, reproduce, copy, distribute, modify, display, perform, republish, upload, transmit, or create derivative works from any of our intellectual property without our express prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial use in accordance with these Terms. This license does not include any right to:

• Resell or commercially exploit any content or materials on the Website.
• Collect and use product listings, descriptions, or pricing for the benefit of a competing business.
• Make derivative uses of the Website or its contents.
• Use any data mining or similar data gathering and extraction methods.

Any unauthorized use of our intellectual property terminates the limited license granted herein. We reserve all rights not expressly granted in these Terms.

6. Payment Terms and Ordering Policy

When you place an order through our Website or authorized ordering channels, you agree to the following payment terms:

• Pricing: All prices listed on the Website are in United States Dollars (USD) and are subject to change without notice. Applicable taxes will be added to your order total at checkout in accordance with applicable federal and state tax laws.
• Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated at checkout. By submitting payment information, you represent that you are authorized to use the designated payment method.
• Order Confirmation: Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. An order is only confirmed once you receive an official order confirmation from us.
• Cancellations and Refunds: Orders may be cancelled within a reasonable time after placement, subject to preparation status. Once food preparation has begun, cancellations may not be accepted. Refunds for unsatisfactory food products will be reviewed on a case-by-case basis. To request a refund or report an issue, contact us at [email protected] within 24 hours of your order.
• Delivery: Delivery timeframes are estimates only and are not guaranteed. We are not liable for delays caused by circumstances beyond our control, including traffic, weather, or third-party delivery service disruptions.
• Charges: Additional fees including delivery fees, service fees, or gratuity may apply and will be disclosed at checkout prior to completing your order.

7. Disclaimers and "As-Is" Basis

YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND ALL CONTENT, PRODUCTS, AND SERVICES PROVIDED THROUGH IT ARE OFFERED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION AVAILABLE ON THE WEBSITE.
• WARRANTIES THAT ANY DEFECTS IN THE WEBSITE OR SERVICES WILL BE CORRECTED.

We do not warrant or represent that our food products will meet your specific dietary, health, or nutritional requirements. Nutritional information provided on the Website is approximate and for informational purposes only. We strongly encourage customers with specific health conditions or dietary needs to consult a healthcare professional before consuming our products.

Some jurisdictions do not allow the exclusion of certain warranties, so the above exclusions may not apply to you to the full extent provided. In such cases, our warranties will be limited to the minimum extent permitted by applicable law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, SERVICE PROVIDERS, SUBCONTRACTORS, SUPPLIERS, OR SUCCESSORS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES.
• LOSS OF PROFITS, REVENUE, DATA, BUSINESS, GOODWILL, OR ANTICIPATED SAVINGS.
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES.
• DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
• DAMAGES ARISING FROM ANY FOOD PRODUCT CONSUMED FROM OUR ESTABLISHMENT TO THE EXTENT PERMITTED BY LAW.

IN ANY EVENT, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitations may not apply to you in full. In such jurisdictions, our liability will be limited to the extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its affiliates, licensors, and service providers, and each of their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.
• Your use of the Website or Services in any manner not expressly authorized by these Terms.
• Your negligence, willful misconduct, or fraudulent behavior in connection with your use of the Services.
• Any content, information, or materials you submit, post, or transmit through the Website.
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or publicity rights.
• Any disputes between you and a third party related to your use of our Services.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you agree to cooperate fully with us in asserting any available defense. You agree not to settle any claim without our prior written consent.

10. Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

To the extent you are a resident of California, our data practices are additionally governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please refer to our Privacy Policy for more information about your rights under California law.

We encourage you to review our Privacy Policy at pizzasranchs.top to understand our practices. If you have any questions or concerns about how we handle your personal information, please contact us at [email protected].

11. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or platforms, including payment processors, delivery service providers, and social media platforms. These links are provided for your convenience only and do not imply our endorsement, sponsorship, or approval of such third parties.

We have no control over the content, privacy practices, or terms of use of third-party websites and are not responsible for any loss or damage you may incur as a result of using such third-party services. We strongly encourage you to read the privacy policies and terms of service of any third-party websites you visit.

Your interactions with third-party service providers linked through our Website are solely between you and that third party. You agree that we shall not be liable for any damages or claims arising from your interactions with or use of any third-party websites or services.

12. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Pizza Ranch operates, without regard to any conflict of law principles that would require the application of the laws of any other jurisdiction.

Any legal action, suit, or proceeding arising out of or relating to these Terms or the use of our Services that is not subject to mandatory arbitration (as provided in Section 13 below) shall be instituted exclusively in the federal or state courts located in the United States, and you irrevocably consent to personal jurisdiction and venue in such courts.

You agree that any cause of action you may have arising out of or related to these Terms or your use of the Services must be commenced within one (1) year after the cause of action accrues. Failure to bring a claim within this period constitutes a permanent waiver of that claim.

Our Services comply with all applicable federal regulations, including standards set by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 41 et seq.), and applicable food safety regulations administered by the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA).

13. Dispute Resolution and Arbitration

We encourage you to contact us first at [email protected] to attempt to resolve any dispute informally. Most concerns can be resolved quickly and to your satisfaction through good-faith communication.

13.1 Binding Arbitration

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, the Website, or our Services (except for small claims court matters) shall be resolved by binding arbitration conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA) Commercial Arbitration Rules, which are available at www.adr.org.

The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The costs of arbitration, including administrative and arbitrator fees, shall be governed by the AAA rules. Each party shall bear its own attorneys' fees unless the arbitrator determines that a party's claims or defenses were frivolous.

13.2 Class Action Waiver

YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION AGAINST PIZZA RANCH.

13.3 Exceptions to Arbitration

Notwithstanding the above, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights, pending final resolution by arbitration.

14. Term and Termination

These Terms shall remain in full force and effect while you use our Website or Services. We reserve the right, in our sole discretion and without notice or liability, to:

• Deny access to the Website and Services to any person for any reason at any time.
• Terminate or suspend your account and access to the Services immediately if you breach any provision of these Terms.
• Discontinue any or all aspects of the Website or Services without prior notice.
• Remove or disable any content or features from the Website at any time.

Upon termination, your right to use the Website and Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, limitations of liability, dispute resolution, and governing law provisions.

If you wish to terminate your account voluntarily, you may do so by contacting us at [email protected]. Termination of your account does not relieve you of any obligations or liabilities that arose prior to such termination.

15. Changes to Terms of Service

We reserve the right to amend, modify, update, or replace these Terms at any time at our sole discretion. When we make changes, we will:

• Post the updated Terms on the Website at pizzasranchs.top.
• Update the "Last Updated" date at the top of this page.
• Where required by applicable law or when changes are material, provide you with additional notice, such as by sending an email to the address associated with your account.

Your continued use of the Website or Services after any modifications to the Terms constitutes your binding acceptance of the revised Terms. It is your responsibility to check this page periodically for updates. If you do not agree to the revised Terms, you must immediately discontinue using our Website and Services.

16. Severability

If any provision, clause, or part of these Terms is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or contrary to applicable law, such provision shall be deemed modified to the minimum extent necessary to make it enforceable or, if modification is not possible, such provision shall be severed from these Terms.

The invalidity or unenforceability of any single provision shall not affect the validity and enforceability of the remaining provisions of these Terms, which shall continue in full force and effect. The parties agree to negotiate in good faith a valid, enforceable replacement provision that, as closely as possible, reflects the original intent of the severed provision.

17. Entire Agreement and Waiver

These Terms, together with our Privacy Policy and any other legal notices, policies, or agreements published by us on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, relating to such subject matter.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any breach or default hereunder shall be deemed a waiver of any subsequent breach or default, and shall not affect the other terms of these Terms.

18. Force Majeure

Pizza Ranch shall not be held liable for any delay or failure in performance of any part of these Terms or our Services to the extent such delay or failure is caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government restrictions, acts of war or terrorism, labor disputes, power outages, internet disruptions, supply chain failures, or any other event of force majeure.

In the event of a force majeure, we will notify you as soon as reasonably practicable and will use commercially reasonable efforts to resume normal operations as quickly as possible.

19. Accessibility

Pizza Ranch is committed to making our Website accessible to individuals with disabilities in accordance with applicable law, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act. If you experience accessibility barriers while using our Website, please contact us at [email protected] so that we may assist you and address any accessibility issues.

20. Electronic Communications

By using our Website or Services, you consent to receiving electronic communications from us. These communications may include notices about your account, order confirmations, promotional communications, and other information related to our Services. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in our emails or by contacting us at [email protected]. Please note that even after opting out of marketing communications, you may continue to receive transactional or operational communications from us regarding your orders and account.

21. Compliance with Food Safety Regulations

Pizza Ranch operates in full compliance with all applicable federal, state, and local food safety laws and regulations, including standards established by the U.S. Food and Drug Administration (FDA) under the Food Safety Modernization Act (FSMA), as well as all applicable local health department regulations.

All food products are prepared in accordance with safe food handling practices. Calorie and nutritional information, where provided, is approximate and may vary based on portion size, preparation method, and ingredient variations. This information is provided for informational purposes only and does not constitute medical or dietary advice.

22. Contact Information

If you have any questions, concerns, complaints, or feedback regarding these Terms of Service, our Services, or any aspect of your experience with Pizza Ranch, please do not hesitate to contact us using the information below: